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For businesses with a limited IT budget or who are unsure of their exact needs the flexibility of having support available 'on demand' is often the best way of ensuring their IT has a safety net to rely on should something go wrong without having to commit to a regular spend.
Compuzerve Pay-As-You-Go (PAYG) Support offers either remote or on-site 'on demand' IT support charged at a simple hourly rate. Clients only pay for the time actually used supporting their systems. What's more, Pay As You Go Support can also be used for any kind of IT issue or requirement, not just support, such as rolling out new systems or software or for assisting with reconfigurations or changes. PAYG customers will enjoy the additional benefit of not having to pay travel time or call-out charges.
Compuzerve PAYG Support keeps things simple - you just pay for the time you use! Charged at a simple hourly (or daily) rate, Pay-As-You-Go Support allows you to control all your costs with no unnecessary overheads.
Compuzerve PAYG Support provides flexible hours of cover - from normal office hours through to full 24/7 - allowing customers to match the service to their business needs and the service offers a choice of remote-only or on-site-inclusive options, including access to the Compuzerve Help Desk via telephone or email.
Compuzerve PAYG Support is ideal for clients requiring ad-hoc IT assistance and maintenance tasks including break/fix support, access to help desk services, system updates and security patching.
Compuzerve don't believe in quoting cheap prices with hidden extras, so we agree a guaranteed fixed pricing structure based upon your specific IT support requirements and IT equipment installations. The fixed pricing will be reviewed on an annual basis or if you inform us of a change in your IT support requirements and/or IT equipment installations.
Discounts are offered for the pre-purchase of PAYG Support Time Blocks - please Contact Us for more information, or fill our Support Quote request form and we'll call you!